Both Disneyland® Resort and Walt Disney World® Resort operate 365 days a year, 24 hours a day. Your role is identified in your invitation, however, you will learn more specific location and training details on the day you check-in. Once you have accepted the role, you have made a commitment to that area for the remainder of your program.
Your Work Schedule
All participants must have full work availability, which includes being able to work days, nights, weekends and holidays. Days off vary by area and season. Details on how to request additional time off will be provided to you during training.
Throughout the duration of your Program, you will be participating in Disney Education Courses as well as working an average of 28 - 32 hours per week. This can vary depending on seasonality and business need. You are expected to be fully available and your shift time may fall at any time on any day.
Walt Disney World®
During your program, you may be scheduled for 30 to 50 hours per week during non-peak periods and may have hours exceeding 50 per week during certain program arrival periods.
If you are enrolled in one of the Disney Education courses or are registered in a distance-learning course, you will be scheduled for 30 - 45 hours per week during non-peak periods. During peak periods, you may be scheduled more than 45 hours per week. Please note that Disney Education Courses do not meet during peak periods.
Peak Seasons are times when we expect unusually high attendance. Specifically: Spring holiday season (the weeks surrounding the Easter Holiday), Summer months (Memorial Day Weekend through Labor Day Week), Winter holiday season Thanksgiving weekend (four days, including Thanksgiving Day), the weeks containing Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day Any additional identified peak week.
The pay week spans Sunday through Saturday, with paychecks issued every Thursday. These paychecks are for the previous pay week.
Payroll Card or Direct Deposit
During your arrival process, you will receive your weekly paycheck on either a payroll card or you can choose to set up direct deposit. The payroll card is a Mastercard-branded card that works just like a debit card and can be used anywhere Mastercard is accepted. You will also receive information on enrolling indirect deposit upon arriving for the program. Please bring your bank's account and routing numbers to set up direct deposit.
Bring Extra Cash
Due to our pay schedule, you may not receive your first check until 2 to 3 weeks after arrival and check-in.
You should bring money with you to cover your personal living expenses for your first few weeks. You will need money to purchase your food, the appropriate shoes for your work location's costume, etc. We suggest bringing between $300 and $400.
Disney Total Rewards Program
Below are some ideas on how you can truly maximize your experience while participating on the program. Keep in mind, discounts and perks take affect once you complete Traditions on Day 4 or 5 after your arrival date. Traditions is officially your first day of work.
Will I receive complimentary admission to the theme parks? Once you complete your Disney Traditions class, receive your company ID and officially become a Disney cast member, you can start enjoying some pretty amazing opportunities on your program, beginning with complimentary admission to our theme parks! (Block-out dates and other restrictions apply)
If you’re participating in the program at the Walt Disney World® Resort, you’ll also have the opportunity to earn complimentary One-Day Park Hopper® tickets throughout your program so you can enjoy the theme parks with your family and friends too! Once you work 150 hours, you’ll earn your first set of complimentary tickets.
If you’re participating in the program at the Disneyland® Resort in California, instead of receiving complimentary One-Day Park Hopper tickets, you’ll receive a Main Entrance Pass allowing you to admit up to three guests into the theme parks on 16 different days throughout your program.
Below are some links to learn more about complimentary ticketing:
- Complimentary Admission Quick Reference Guide
- How to Use Complimentary Admission at Walt Disney World® Resort
- How to Use Complimentary Admission at Disneyland® Resort
What are some of the discounts I’ll receive? As a cast member, you will also enjoy a large variety of discounts throughout your program at various merchandise and dining locations throughout the resort. When you stop in a Disney retail shop or a restaurant, make sure to ask if they offer a cast discount!
Also, some other local businesses offer discounts for cast members. After you arrive, you will have access to information outlining locations and local businesses who offer these perks!
- Discounts at select Walt Disney World® and Disneyland Resort® hotels
- Disney Cruise Line® Discounts
- Exclusive sneak previews of new attractions, parks, and resorts
- Access to Mickey's Retreat, a cast recreation area (Florida only)
- Opportunities to participate in unique holiday celebrations
- Credit union membership
- Wellness programs
- On-site health fairs and seminars
- Life-management services
- Clubs, instructional programs, and sports leagues
- On-site learning centers and programs
- Educational opportunities
- New e-Learning opportunities
- Disney Ethics, Integrity and Diversity Programs
Benefits vary by employment site and are subject to change at any time.Show More