Since 1955, our guests have truly enjoyed our Disney theme parks. As a cast member, your appearance reflects our worldwide reputation for guest service and show quality. That being said, you must be in complete compliance with all guidelines for our Disney Look including hair, makeup, body piercings, tattoos and body modifications.
Hairstyles that are clean, natural, and well maintained represent our Disney brand. Hair below shoulder length should be confined if it falls forward over the face or covers the nametag while working. The overall style must be neat, natural, and balanced proportionally. Well-maintained braided hairstyles are permitted. Artificial hair is permitted if it looks natural and meets all of the above requirements. If the hair color is changed, it should be well maintained. Examples of hair color that is not considered natural looking would be colors such as blue, green, pink, orange, purple, etc. Highlights are approved provided they blend with the overall hair color and style.
Jewelry guidelines may vary by line of business due to safety guidelines. A ring may be worn on any finger, however only one ring on each hand is permitted. Earrings must be a simple, matched pair worn on the bottom of the earlobe. For Costumed Cast they may be gold, silver, or a color that compliments your costume and may not be larger than a quarter. Watches should have minimal ornamentation.
Hair must be neatly cut and styled so that it does not extend beyond or cover any part of the ears or the shirt collar. The overall style must be neat, natural, and balanced proportionally. Well-maintained braided hairstyles are permitted. Artificial hair is permitted if it looks natural and meets all the above requirements. Sideburns should be neatly trimmed, straight, and even in width. They should blend naturally from the hairline and may end at the bottom of the earlobe. Flares, muttonchops or pencil-thin sideburns are not permitted. For all male Cast Members a fully grown in, well-maintained mustache, beard, or goatee is permitted unless otherwise restricted by regulatory codes and standards. Facial hair must be neatly trimmed and create an overall neat and polished look. Shaping the mustache or beard to a particular style is not permitted. Facial hair may be grown in while working provided it is not alternated with a clean shaven face. A non-shaven stubble beard, goatee or mustache is only acceptable while in transition to the approved facial hair. The neck must be shaved daily during the “grow out phase.”
Jewelry guidelines may vary by line of business due to safety guidelines. A ring may be worn on any finger, however only one ring on each hand is permitted. All piercings should be removed while at work. Watches should have minimal ornamentation.
Tattoos must be discreetly and completely covered at all times. The only acceptable means of coverage for tattoos would be articles of clothing such as a long sleeved undershirt, tattoo sleeves, pants or makeup. Tattoo sleeves must be worn as a set and can be a neutral color, such as black or white. If you choose to use makeup, it should natural-looking and cover the tattoo completely. Based on your role, makeup may not be permitted.
Ear Gauges are not permitted within the Disney Look guidelines. The lobe must be completely closed and no light can be visible through the hole (with the gauge in or out) once you arrive. Jewelry, spacers, retainers, or plugs are not permitted in any body piercing, including non-visible piercings, while working. Failure to meet this guideline will result in being sent home.
The frames and lenses of both prescription eyeglasses and sunglasses should be a conservative style and color, such as black, brown, tortoise shell, silver or gold tones and with only minimal contrasting logos. Eyeglasses and sunglasses should not detract from the costume or contradict the theme of the show. No mirrored, dark or opaque lenses are permitted.
Banquets, Culinary, Custodial and Food & Beverage Roles
Walt Disney World® cast working in Banquets, Culinary, Custodial and Food & Beverage lines of businesses are provided company-issued, slip-resistant safety shoes. You will receive more information in training.
For all other roles, you are required to provide your own shoes to wear at work. Your work location's Coordinator of Training will provide the exact shoe specifications (color, style, safety requirements, etc.) for your work location when you begin your training.
Food & Beverage and Merchandise Locations:
In order to maintain a safe and healthy environment and comply with State-mandated regulatory food standards, all Cast Members working in Food & Beverage and Merchandise positions that prepare and/or serve food and beverage are required to abide by the Food & Beverage Nail and Jewelry Policy:
- Keep fingernails trimmed and filed (not extended beyond the tip of the finger).
- Not wear fingernail polish and/or artificial nails.
- Not wear jewelry on arms or hands, including wristwatches and medical information jewelry.
- The exception is a plain (commitment) ring, without stones, raised designs or jagged edges.
- Acceptable options for medical jewelry include necklaces and ankle bracelets.
- If you have a tattoo below the elbow, makeup may not be worn to cover the tattoo since it can potentially contaminate food, equipment, utensils or unwrapped single service articles.
- Additionally, from an on-stage appearance perspective, if the tattoo is above the elbow, a Company authorized costume/shirt or opaque makeup (for small tattoos) may be worn to conceal the tattoo.
- Tattoos on other exposed portions of the body can be covered with the costume or, for small tattoos, opaque makeup, provided on-stage appearance guidelines are followed.
Furthermore, the Food Code requires that food employees shall wash their hands and exposed portions of their arms immediately before engaging in food preparation including working with exposed food, clean equipment and utensils, and unwrapped single-service articles and other times.